We do our best to process orders as quickly as possible but our working method can sometimes be slower than many other stores, so if you think of buying from us expecting the speed of Amazon or similar, don't buy, you might be left disappointed... 

The average production time are 15-20 days and an additional 5-9 days for shipping but may vary depending on the periods and volume of orders (e.g. Black Friday, Christmas, sales or particular promotions on our part) in this case the times can be longer and in rare cases even exceed the calendar month. 

ATTENTION:

1. In case of delays or non-availability of the product, no communication will be sent, the customer purchases the goods aware of the timing written above.

2. For logistical reasons, some items purchased in the same order may need to be sent in separate packages. This means you may not receive all your products in one package.

3. Prices displayed on the website do not include duties or taxes. Depending on where you live, your country's customs office may impose a few additional charges on your order: import fees, declaration fees, import duties (tariffs), or taxes.

If there is any shipping issue with your package, you can contact us at service@growlxx.com after your order was placed.